Last Updated: May 5, 2023
Who we are
SimpleSignRequest.com is a brand of UptimeHosting.com and Pinwilz, Inc., two companies with a 25-year history of providing top-knotch production-grade web design, hosting, and support. The development team is headed up by veteran biz-code master, Tony Fogelman with a team of professionals at JaguarPC and Pinwilz, Inc. for technical support and oversight. The service was designed specifically to offer signing services on this web site, simplesignrequest.com as well as signow.us.
The team rests comfortably on long partnerships and history of ethical business engagement in an effort to offer superior additions to a broad marketplace optimistic about providing superior solutions.
Authoritative contacts are publicly known also as UptimeHosting.com with company assets and physical addresses in California and North Carolina, USA. Official correspondence can be directed to our corporate office at: 2980 Elk Valley Rd., Crescent City, CA 95531 – email us at: customerservice@simplesignrequest.com with any concerns and you may call or message us at: (828) 414-1235
What personal data we collect and why we collect it
We collect data from users and site visitors. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookie preferences. We neither do nor have any intention of sharing any of it with third parties.
We collect and retain your sensitive personal data unless you delete it, at which point, we can make old copies available, on an as-needed basis. We don’t share any of it without your express consent. We always working to offer more ways to help you keep your data private.
Data collection is solely for the purpose of supporting this platform’s primary functions of serving paying users and their contacts.
Personal data can be created by a user’s interactions with our site and from processes like contact forms, comments, cookies, and analytics.
We do not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.
Media
Users who upload media files can rely on our mission to keep personal files 100% private. Zero uploaded files are publicly accessible without presenting a scrambled hash token that is not locked. Only valid logged-in users to your account can see your uploads and signed documents.
Contact forms
When someone submits a contact form, a small amount of data is retained for as long as we deem it valuable particularly if it is someone’s raving testimonial of SimpleSignRequest.
Cookies
There are two categories of cookies that are considered exempt from the GDPR (General Data Protection Regulation):
Cookies whose sole purpose is to ensure good communication over a network;
Cookies that are essential for the service requested by the user.
These are the only types of cookies we use. We don’t use or permit third-party cookies so neither SimpleSignRequest.com nor SigNow.us will only be using functional cookies, and thus, does not display the GDPR cookie notice upon a user’s first visit.
Analytics
SimpleSignRequest .com does not currently use site marketing analytics, but we reserve the right to do so, at which time we will list it’s features here.
Who we share your data with
Certain types of data is shared by virtue of utilizing that service for important site features. These vendors include:
PayPal :: Payment Data :: For Remuneration :: https://www.paypal.com/myaccount/privacy/privacyhub
Twilio :: Text Messaging :: High-performance Top-of-the-line Service :: https://www.twilio.com/legal/privacy
SendGrid :: Email Messaging :: The most reliable and deliverable email :: https://www.twilio.com/legal/privacy
JaguarPC :: Upline WebHost :: Because they’re the best we’ve ever found :: https://www.jaguarpc.com/privacy-policy/
How long we retain your data
We intend to retain personal data collected or processed by the web site for only as long as it serves a purpose. We intend to keep contact form entries for as long as six months, performance logs and analytic records for three years, and customer purchase records indefinitely.
What rights you have over your data
You have the rights of your data to upload, copy, download, share and delete. The purpose of the site is to share data with specific others. To that extent, you must consider the effect of sharing your data.
Where your data is sent
When considering transfers of site data outside either the USA or European Union and the means by which that data is safeguarded to European data protection standards, including web hosting, cloud storage, and any other third party services, it is important to understand that we have no intention of sharing anything without users first providing express written consent in a classic SimpleSignRequest format.
European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. It is for this reason that we look to the cloud to offer globally diverse infrastructure, in addition to listing where data goes, we will describe how we ensure that these standards are met both by ourselves and by providers.
Contact information
In this section you should provide a contact method for privacy-specific concerns. If you are required to have a Data Protection Officer, list their name and full contact details here as well.
How we protect your data
There are numerous ways in which we have taken measures to protect users’ data. This includes technical measures such as encryption; security measures such as two factor authentication; careful server monitoring; automated applications that detect malicious or unusual user behavior.
What data breach procedures we have in place
In the event of attempted data breach, automated systems arrest user mis-behavior well before it escalates into an event that results in exposing data. In the event of such attempted data breach, the site can be put in temporary maintenance mode for as long as needed to assess damage, analyze the route of attack, scan for malware, compare files, and call the security team to conference to develop stop-gap measures prior to installing a patch.
What third parties we receive data from
SimpleSignRequest sees no reason to involve third parties with any data sharing other than for the purpose of providing the service for which our third parties are contracted by SimpleSignRequest .com or SigNow.us in any way whatsoever. We neither intend to sell private data of our users nor do we have any interest in selling advertising space on any of our web sites or in any of our apps.
What automated decision making and/or profiling we do with user data
SimpleSignRequest does not employ artificial intelligence or use aggregated data to provide decision making without human intervention at this time.